Log in to elevio and click on ‘Articles’ in the left hand panel; this will show your list of articles. To delete an article all you have to do is click on the trashcan next to the article you want gone.

If you don’t want the article gone for good but just don’t want people to see it anymore you can just restrict it so that it’s no longer public but you can still access it if you need it.

N.B: If your article is in an external knowledge base and you want it gone forever, it has to be deleted from your external knowledge base or else elevio will just sync it in the next time you trigger a sync.