Articles can be easily linked and shared with your customers via a whole range of options. These include sharing via:

  • A direct Knowledge Base link (if your Knowledge Base has been enabled)
  • A direct article link
  • Embedding code on your page to display articles
    • embedded directly into the site
    • as openable links in new tabs
    • or as articles that open as popups

To access Quick Open Options:

  1. Hover over the menu icon https://cdn.elev.io/file/uploads/NJyHSfgFg2QrLiY3BxUWoEA1L-KyiTikbBAwq9q2akk/F4qpC3sZFc44CBn_fTMnBiaYQ7Xk0bV7Jl9rszyFYOQ/Screen%20Shot%202017-10-04%20at%2011.31.53%20am-uQc.png in the row of the article that you would like to edit.
  2. Select Share to open the Quick Open Options screen

    1. https://cdn.elev.io/file/uploads/NJyHSfgFg2QrLiY3BxUWoEA1L-KyiTikbBAwq9q2akk/xyUL4JBIJFFPS6DY7pNlYyTx0Hdd-YRTKZnysPYkwn4/Screen%20Shot%202017-10-04%20at%2012.47.18%20pm-VHg.png
https://cdn.elev.io/file/uploads/NJyHSfgFg2QrLiY3BxUWoEA1L-KyiTikbBAwq9q2akk/o2K4D-Zw_t3WtKd1vtBejvvGJwqjnwUa5_m2OaX0CfU/Screen Shot 2017-10-04 at 1.03.56 pm-MPw.png