Articles can be easily linked and shared with your customers via a whole range of options. These include sharing via:

  • A direct Knowledge Base link (if your Knowledge Base has been enabled)
  • A direct article link
  • Embedding code on your page to display articles
    • embedded directly into the site
    • as openable links in new tabs
    • or as articles that open as popups

To access Quick Open Options:

  1. Hover over the menu icon in the row of the article that you would like to edit.
  2. Select Share to open the Quick Open Options screen

    1. Shot 2017-10-04 at 1.03.56 pm-MPw.png