Assistant is Not Loading

  • Last updated on June 2, 2021 at 12:14 AM

If you have the Assistant installed, but it has suddenly stopped working as expected in your setup, we recommend trying the following:

  • Attempting to replicate the issue when your browser is in incognito mode
  • Attempting to replicate the issue on another browser
  • Attempting to replicate the issue on another laptop/computer

If you are able to reproduce this issue via the methods listed above, reach out and submit a support ticket.

If you are unable to reproduce this issue via the methods above, then it is likely to do with your current setup. Try disabling any browser extensions that you may think will interfere with the Assistant. If it's still not working, please reach out but let us know of any browser extensions that you do have installed.



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