List of Data Sub-processors
- Last updated on August 2, 2022 at 8:53 AM
Data Sub-processors
Elevio works with the third parties (sub-processors) listed below to provide specific functionality within our products.
Infrastructure
Amazon Web Services, Inc.
Location: USA
Data processed: All data processed by Elevio Services
Message Systems, Inc. dba SparkPost
Location: USA
Data processed: Email metadata (sender, recipients, subject and activity)
Google Cloud (Google LLC)
Location: Mountain View, USA
Data processed: Customer name, email and app activity
Pusher Ltd.
Location: London, GB
Data processed: Real-time messages which contain customer name and email
Platform development and maintenance
Dixa ApS
Location: Denmark
Data processed: All data processed by Elevio Services
Dixa Estonia Oü
Location: Estonia
Data processed: All data processed by Elevio Services
Solvemate GmbH
Location: Germany/Poland/Finland/Spain/Portugal
Data processed: All data processed by Elevio Services
Miuros SAS
Location: France/Spain
Data processed: All data processed by Elevio Services
Data Processors
Elevio has engaged with the following Data Processors on activities where Elevio acts in the capacity of a Data Controller:
Infrastructure
Catamorphic Co. dba LaunchDarkly
Location: Oakland, USA
Data processed: Customer email
Segment (Twilio, Inc.)
Location: USA
Data processed: Customer name, email and app activity
Sentry (Functional Software, Inc.)
Location: San Francisco, USA
Data processed: Error logs which may contain personally identifiable information
Rollbar, Inc.
Location: San Francisco, USA
Data processed: Error logs which may contain personally identifiable information
Payment
Stripe, Inc.
Location: San Francisco, USA
Data processed: Billing contact name, billing contact email address, card metadata
200 OK, LLC dba ProfitWell
Location: Boston, USA
Data processed: Billing contact name, billing contact email address
ChartMogul CMTDE GmbH & Co. KG
Location: Berlin, Germany
Data processed: Billing contact name, billing contact email address
Marketing and Customer Success
Intercom, Inc.
Location: San Francisco, USA
Data processed: Customer name, email and conversations
Slack Technologies, LLC
Location: San Francisco, USA
Data processed: Customer name, email, feedback and support tickets
Google Cloud (Google LLC)
Location: Mountain View, USA
Data processed: Customer name, email, registration and app activity
Dixa ApS
Location: Denmark
Data processed: Customer name, email and conversations
Solvemate GmbH
Location: Germany/Poland/Finland/Spain/Portugal
Data processed: Customer name, email and conversations
Miuros SAS
Location: France/Spain
Data processed: Customer name, email and conversations