Overriding the language for certain users

Elevio uses the browser to determine which language to use.

You can however override this to force a specific language to be used if you like, by doing something like this directly after you've set the account_id when loading the elevio script:

<script> 
window._elev.setLanguage('fr');
// to force French 
</script>

For more information, including the full set of languages supported, see the documentation here.