Logging Into the Chrome Extension
- Select the Chrome Extension button in your Chrome Menu, at the top right hand corner of your browser
- Select "Login with Elevio"
- A separate window will open asking you to log in. Fill in the Email Address and Password fields. Select "Login"
N.B. Clicking Login with Google Apps does not work here. Please just use the Email Address and Password fields.
- If the login is successful, clicking on the Chrome Extension in the Chrome menu should let you see the Search view and Installation options
N.B. If the login is not successful, please check that you are able to log into the main platform at https://app.elev.io
If you are able to login there, but not in the Chrome Extension, please submit a support ticket, detailing whether you were able to see the login screen and the error message that was displayed