The Suggestions Element
- Last updated on June 1, 2021 at 11:30 PM
We automatically surface the most relevant articles to your user, based on their current activity.
It's a great way to streamline instant support. This is perfect for auto-showing links to content that helps explain the page and interface the user is currently viewing.
<elevio-element data-type="suggestions"></elevio-element>
This element can also be added with a point & click using our visualizer tool
The articles that appear on the list are ranked based on the following order
- Keyword matches from the current page address as it appears in the browser's address field or as specified through the JavaScript API. For instance, if the address is
http://example.com/customer/shipping
, we include articles containing the words customer and shipping in the suggestions. - Articles that are most frequently viewed on the current page
- Most viewed articles overall