The Suggestions Element

We automatically surface the most relevant articles to your user, based on their current activity.

It's a great way to streamline instant support. This is perfect for auto-showing links to content that helps explain the page and interface the user is currently viewing.

<elevio-element data-type="suggestions"></elevio-element>

This element can also be added with a point & click using our visualizer tool

The articles that appear on the list are ranked based on the following order

• Keyword matches from the current page address as it appears in the browser's address field or as specified through the JavaScript API. For instance, if the address is http://example.com/customer/shipping, we include articles containing the words customer and shipping in the suggestions.
• Articles that are most frequently viewed on the current page
• Most viewed articles overall