Deleting an Article

Log in to elevio and visit your content dashboard; this will show your list of articles. 

The options to delete and unpublish articles are only available to users who have permission to publish. If you are unsure as to whether you have permission publish, check out this article.

Single delete

Simply hover over the three dots at the end of the row and select "delete".

Bulk delete

To delete multiple articles at once, you can click on the checkbox in the left of the row, then click on the delete button that will appear above the article list.

Or, unpublish instead

If you don’t want the article gone for good but just don’t want people to see it anymore you can just instead unpublish the article, which will essentially take that article offline.

To do this, open up the article in the editor, and hover over the three dots beside the publish button, and select "unpublish".

A note on deleting synced content

If your article is in an external knowledge base and you want it gone forever, it must be also be deleted from your external knowledge base or it will return upon a resync of content.

This means you must manually delete the content from both elevio and the third party source.