What is Elevio?
Elevio is a customer success platform that aims to reduce customer effort.
Put simply, we make your product easier to learn and use.
We provide a suite of tools to facilitate the delivery of knowledge from your product team to your users base, through streamlined content creation, delivery, and improvement.
For example users can view content in the elevio Assistant and get their answers without having to leave the page or contact you for support.
Companies who deliver customer education this way are rewarded with increases in user engagement through up-skilling and education, and reductions in support loads and customer churn. You can see the stats for yourself here.
With contextually relevant support a single click away for your users, and advanced reporting to identify and fix pain points, elevio has helps hundreds of customers that care about their users take their user education to the next level.
You can check out this PDF for a brief run down of what we do and how we do it.